About Our Hospital
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Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian…
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Why do you check my dog’s weight every time he/she comes in for a visit?
We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of…
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Can I pay my bill in the exam room so I don’t have to wait in the lobby after the exam is over?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When your appointment is complete, please let a staff member know that you would…
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Does my pet need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require ALL pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like your doctor, veterinarians sometimes need to try more than one treatment/medication or do additional diagnostic tests to find the correct solution to cure or manage a…
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Is it okay to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
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Why should I have my pet spayed or neutered?
Spaying and neutering can have major benefits for your pet, including lowering or preventing the risk of several diseases and types of cancer. Your veterinarian will be happy to discuss…
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